[EN] Forgot password to webmail

If you've forgotten your webmail, then you can click on "Forgot Password" on the login page.

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Afterwards you need to type your email address and phone number, then click "Send Recovery Text", then you receive a text message with a PIN which has to be typed in the "Recovery Code", then click on "Confirm".

https://pil.zendesk.com/hc/article_attachments/115011051045/Webmail_-_Passwd_Recovery_Code.png

 

Please note!

It requires that you've already entered your phone number in the PIL manager. This is done under Mail > [example.com] > [my.email.address@domain.com] in the "Recovery Phone" text field - finish by clicking "Save Changes"

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